Support
Need help? Email support@whispa.com from the email linked to your Whispa account, and tell us your device (iPhone or Android) and what happened. Screenshots help.
Frequently asked questions
Is Whispa free?
Yes. Whispa is free to download and use. Premium and add-ons are optional and are bought through the App Store or Google Play.
What is Magic Sync?
Magic Sync gives you face-down cards. Behind each one is one of your most compatible people nearby, based on your Personality Portrait, zodiac sign and natal chart. Flip a card and you can write right away, no mutual like needed. New cards arrive every week.
Why do I need my birth time and place?
They are used to build your natal chart, one of the three layers of compatibility. If you don’t know your exact time, enter your best guess. You can always browse freely in Discovery.
What is a Sign? What is Glow?
A Sign is a hello that stands out and gets someone’s attention in Discovery. Glow puts your profile at the top of the local feed for a while, so more people see you.
Can I use Whispa to find friends?
Yes. In Filters you can choose what you are looking for: long-term, something casual, new friends, sports and fitness, travel buddies or networking. Switch anytime.
Someone is bothering me. What can I do?
Nobody can send you photos or videos unless you accept their media request. You can block or report any user from their profile or your chat. If you feel unsafe, contact local emergency services first, then email us at support@whispa.com.
Subscriptions and refunds
Payments are handled by Apple or Google, so subscriptions are managed in your store account:
- iPhone: Settings → your name → Subscriptions → Whispa.
- Android: Google Play → profile icon → Payments & subscriptions → Subscriptions → Whispa.
Deleting the app or your account does not cancel a subscription. For refunds, see our Refund Policy.
Delete your account
You can delete your account in the app settings. If you can’t access the app, email support@whispa.com from the email linked to your account with the subject “Delete my account”. We may ask you to confirm it’s you. Some data may be kept for a limited time as described in our Privacy Policy.
Privacy requests
To access, correct, delete or export your data, or to exercise other privacy rights (GDPR, CCPA/CPRA and others), email tech@whispa.com with the subject “Privacy Rights Request”. See our Privacy Policy.
Contact
Whispa, Inc.
9171 Wilshire Blvd, Suite 500/9042
Beverly Hills, CA 90210, United States
support@whispa.com